Privacy Policy

At Franklin Mu Han Total Martial Arts, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of personal information:

• Name, email address, and phone number (e.g., via sign-up or contact forms)
• Payment information (processed securely by our third-party provider)
• Student registration and event sign-up details
• Device and browser data (e.g., IP address, operating system, referral source)

How We Use Your Information

We use the collected information to:

• Provide class registration, student management, and event sign-up services
• Process payments for memberships, events, and products
• Respond to inquiries and customer support requests
• Send updates, reminders, and promotional messages (only if you opt in)
• Improve the user experience through website analytics and performance tracking

Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted third-party providers we use to operate our website and services (e.g., payment gateways, email tools, analytics platforms)
• NextKick, as our website and CRM service provider, strictly for technical and operational purposes

Data Security

We implement secure server environments, SSL encryption, and industry-standard safeguards to protect your data. Sensitive information (e.g., credit card numbers) is never stored directly on our website and is securely processed via certified third parties.

Your Rights

Depending on your location, you may have certain data rights. For example:

• If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA)
• If you are located in the European Union, your data may be protected under the General Data Protection Regulation (GDPR)

These rights may include the ability to:

• Access, update, or delete your personal information
• Opt out of non-essential communications
• Request details about how your data is used or shared

To exercise these rights, please contact us at: franklin@muhan.us

Cookie Policy

We use cookies to personalize content, analyze website traffic, and enhance your browsing experience.

Cookies are small files stored on your device when you visit a website. They help us understand how users interact with the site and allow certain features to function properly.

Types of Cookies We Use:

• Essential Cookies – Necessary for website functionality (e.g., login, navigation)
• Analytics Cookies – Help us track usage patterns and improve performance (e.g., Google Analytics)
• Marketing Cookies – Used to deliver relevant ads and promotions (e.g., Facebook Pixel)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the usability of some features.

For any questions regarding this policy, please contact us at franklin@muhan.us

Website Analytics

We measure how our website is used so we can improve it. This is done with our own system. We do not use cookies for this, and we do not share the information with advertising networks.

What we collect

• Which pages were viewed, and when
• How you arrived — a search engine, social media, or a link from another website
• Device type (mobile, tablet, or desktop) and country
• Whether a contact form was viewed, started, or submitted

What we do not collect

• No cookies are used for these measurements
• No names, email addresses, or phone numbers are stored with this data
• Your IP address is never stored. It is converted into an anonymous code that changes every day, so visits cannot be linked to you over time
• This data is never sold or shared with third parties for advertising

Detailed records are kept for 90 days. After that, only daily totals remain.

If you have questions about this, please contact us at franklin@muhan.us

Contact Us

If you have any questions about this Privacy or Cookie Policy, please contact: